Home/Technology

Technology

Inside every Prime Water unit — the platinum-coated titanium cell chamber, the power supply, the purification filter, and the self-cleaning cycle. Here is what each component does.

Water Cell Chamber

Plates Chamber

Same precision-engineered cell, scaled to household size. Each chamber stacks platinum-coated titanium plates in a sealed flow housing — five sizes from couples to F&B-grade clinics.

Solid platinum-titanium electrode plate close-up
SOLID Max Large Solid Electrodes
Mesh platinum-titanium electrode plate close-up
MESH Max Large Mesh Electrodes

New Larger Ultra Efficient Multi-Level Electrolysis Chambers

Prime Water Ionizers with Solid or Mesh plate delivers an electrical current to the water through an array of positively and negatively charged Platinum coated Titanium plates. The more the water passes in and out of the Titanium Mesh system and the greater the electrical charge to the water (especially when powered by the newer SMPS power systems) — the higher the pH (potential of Hydrogen) and the ORP (Oxidation-Reduction Potential) of the drinking water.

A mesh plate uses the same principle as the slotted plate, but improves upon it by providing cross-channeling to more evenly direct electron flow. The applied current more evenly saturates the plate, increasing the effective delivery of electrical current to create better alteration in your water. Mesh plate technology is just like the best irrigation systems.

The principle of edge conductivity is well known — electrons travel better and faster along edges rather than flat surfaces. Mesh plate increases edge surface area, and it conducts and distributes electrons more uniformly and more efficiently than flat surfaces.

As the entire surface area of mesh plates acts as an energy distribution point, there is no concentration of energy to cause burning effect or oxidative corrosion as in solid plates. Hence it is more effective in maintaining pH, ORP and activated Hydrogen. Besides, it is evident that mesh technology creates better water flow.

125 mm × 65 mm mesh electrode showing total ionization surface

Larger Surface Area Electrode

301.89 Square inches

Surface Area · 125 mm × 65 mm per plate

Prime Water Ionizers have larger 13 platinum titanium electrodes. With its 13 Mesh large platinum titanium plates, it is up for the job at task — producing the highest -ORP for prolonged amounts of use, making it the best residential water ionizer out there.

Internal durability test rig with I-R and I-H plates submerged

Internal Durability Test Conducted

DURABILITY

Prime Electrodes · 10+ year cell life

According to the analysis of the test results: tests were performed according to standard test methodology. Each test was conducted at different flow rates and the analysis compared against a range of standards. Even when not using the standard amounts, water cell life was ten years and over.

Platinum ingots — finest, purest precious metal

Purity of Platinum

99.99%

Purity Platinum

Platinum has great value. Platinum is among the finest, purest and rarest precious metals on earth.

This type of electrode is ideal for the production of chlorine because its long life, high efficiency and stability at low voltages allows it to reduce running costs. Dimensionally stable Titanium anodes are the state of the art as anodes for a wide range of electrochemical applications. The excellent stability of titanium against surface and pitting corrosion makes it dimensionally stable, permitting dramatic innovations in equipment design, operation conditions and energy consumptions of many electrolysis processes.

The application of coatings containing mixed metal oxides (MMO) such as RuO₂, IrO₂, TiO₂ and Ta₂O₅ allows it to reduce remarkably the over-potential for anodic chlorine and anodic oxygen evolution. Additionally, the excellent stability of the MMO-coated titanium anode consequently does not contaminate the electrolysis system, improving the product’s purity and maintenance costs. DSE (anodes) are generally used to produce chlorine in saline solution.

Safety platinum mesh electrode panel

Safety Platinum Electrodes

Clean & Safety

Independently verified

  • SGS Test Report — Société Générale de Surveillance, heavy-metals leach test on cell chamber output
  • KTR Test Report — Korea Testing & Research Institute, electrode durability and material safety

Advantages of the Cell Chamber in Prime Water Ionizers:

  1. Revolutionary 13 Platinum Titanium Plate System: Experience the cutting-edge technology of our 13 Platinum Titanium plate system, combining solid and mesh plates for exceptional water ionization.
  2. Highest Negative ORP: Enjoy the benefits of the highest negative Oxidation-Reduction Potential (ORP) levels, promoting better health and wellness.
  3. Ideal for Residential Water Ionization: Discover why our cell chamber is the ideal choice for residential water ionization needs, providing top-tier performance.
  4. Efficient Electron Distribution: With increased edge surface area and uniform electron distribution, our cell chamber ensures optimal ionization results.
  5. Safe and Corrosion-Resistant: Rest easy knowing our cell chamber’s mesh technology prevents burning and oxidative corrosion, ensuring safety and longevity.
  6. Effective pH and ORP Maintenance: Maintain perfect pH levels, ORP, and activated Hydrogen, supporting a balanced and healthy lifestyle.
  7. Enhanced Water Flow: Benefit from improved water flow due to our advanced mesh technology, enhancing the ionization process.
  8. Exceptional Durability: Our cell chamber’s electrodes undergo rigorous testing, proving exceptional durability and reliability for long-term use.

Experience the superior performance and innovative technology of Prime Water Ionizers' cell chamber, designed to provide you with the best water ionization experience for your home.

Power Supply

Open SMPS power supply circuit board with capacitors and toroidal inductors

MAX Yield SMPS Power System

450 Watts

Fully Adjustable Power · Advanced Micom computer system

Up to 450 Watts ionizing power gives you the best pH and -ORP from your particular water source. SMPS provides more power, greater efficiency, and ultimate durability.

Switch Mode Power Supply (SMPS):

  • MAX Yield SMPS Power System: Experience the maximum yield and performance with our advanced SMPS Power System, specially designed for optimal ionization results.
  • Fully Adjustable Power: Enjoy complete control over the ionization process with our fully adjustable power feature, allowing you to customize the pH and -ORP levels according to your specific water source.
  • Up to 450 Watts Ionizing Power: Our powerful SMPS delivers up to 450 Watts of ionizing power, ensuring the best pH and -ORP levels for your unique water quality.
  • Greater Efficiency and Durability: The SMPS technology provides enhanced power efficiency and unmatched durability, guaranteeing a reliable and long-lasting ionizer system.

Advantages of using Switch Mode Power Supply:

A Switch Mode Power Supply (SMPS) is an essential component in an ionizer system that plays a crucial role in converting electrical power from the source into the appropriate voltage and current needed for the ionization process. SMPS technology has replaced traditional linear power supplies in many applications due to its higher efficiency and compact size.

  1. Efficient Power Conversion: The primary function of the SMPS is to efficiently convert the incoming electrical power from the mains supply into the required voltage and current levels suitable for the ionizer’s operation. Unlike linear power supplies, which dissipate excess energy as heat, SMPS technology uses a switching mechanism to control the flow of electrical power, reducing energy loss and maximizing efficiency.
  2. Compact and Lightweight: SMPS technology is known for its compact size and lightweight nature compared to traditional linear power supplies. This makes it an ideal choice for applications where space is limited, such as in water ionizers, where a smaller form factor is preferred for residential and countertop use.
  3. Regulation and Control: SMPS provides better regulation and control over the output voltage and current, ensuring a stable and consistent power supply to the ionizer system. This precise control is essential for maintaining the desired ionization levels and other functions of the ionizer.
  4. Adaptability: SMPS can adapt to various input voltage levels (e.g., 110V or 220V) without requiring manual adjustments. This flexibility makes ionizers with SMPS suitable for use in different regions worldwide without the need for voltage converters.
  5. Enhanced Safety: Switch Mode Power Supplies incorporate various safety features, such as overcurrent protection, overvoltage protection, and short-circuit protection. These safety mechanisms help prevent damage to the ionizer system and protect the user from potential electrical hazards.
  6. Reduced Heat Generation: Unlike linear power supplies that generate significant heat during operation, SMPS produces less heat due to its higher efficiency. This reduced heat generation contributes to the ionizer’s overall thermal management, ensuring stable and reliable performance over extended periods.
  7. Eco-Friendly and Energy-Saving: SMPS technology’s higher efficiency not only reduces energy wastage but also makes the ionizer system more eco-friendly, contributing to overall energy conservation.

In summary, a Switch Mode Power Supply is a critical component in an ionizer system, responsible for efficiently converting electrical power, providing precise control, and enhancing safety and reliability. Its compact size, adaptability, and energy-saving features make it an ideal choice for powering modern water ionizers, offering users an efficient and eco-friendly way to enjoy ionized water with multiple health benefits

Purified Filter

Prime Filtration System · 8 Level

Premium Filtration System — cross-section of PRIME Standard Filter and PRIME UF Filter, with each layer of media labeled

The Prime dual filtration system is made up of multi level stage specialized media filter and a premium activated carbon filter. The Premium Activated Carbon filter is structured to improve the reduction of heavy metals and fluoride found in many city water sources. The silver activated carbon portion of the filter kills bacteria and keeps them from growing within the filter and being passed through to the electrolysis chamber. The multi level stage sediment filter reduces additional sediment particles in the water maintaining the life and performance of your water ionizer.

Ionizers are designed to deliver two things: clean and healthy water. Proper filtration is critically important to achieving both. While all ionizers employ a filter to clean the water, all filters are not created equal. Most ionizer filters available today feature three to five stages and employ only granulated activated charcoal (GAC) together with some form of calcium.

Granular activated carbon — black coconut-shell carbon granules

Granular Activated Carbon

Coconut tree based activated carbon used to make water taste better by eliminating organic compounds, bad smells and flavors as well as foreign substances at the 18–50 mesh size. The adsorptive capacity of granular activated carbon (GAC) makes it ideal for removing a variety of contaminants from water, air, liquids and gases. GAC is also an environmentally responsible product that can be reactivated through thermal oxidation and used multiple times for the same application.

By varying manufacturing conditions, internal pore structures are created by imparting unique adsorption properties specific to each product type. The choice of product for a specific application will vary due to differing impurities and proprietary process conditions.

Tourmaline ceramic balls

Tourmaline Ceramic Ball

Tourmaline emits Far Infra Red (FIR) energy naturally. FIR produces well documented health benefits and it also has an amazing effect on water. The Biostone contains the semi-precious gemstone tourmaline in ceramic form, so you get FIR on tap.

The energy balls' main ingredient is tourmaline which can improve the water’s pH. Negative ion potential is produced by the weak ionization from between functional Mg and water.

Vitamin ball — white fibrous chlorine-removal media

Vitamin Ball (Remove chlorine)

Slightly increases the alkaline mineral content in your water and improves the taste of water and removes odors. It also eliminates chlorine.

Advantages of Prime Water filtration system:

  1. Dual Filtration System: Our ionizers boast a specialized multi-level stage media filter and a premium activated carbon filter for optimal water purification.
  2. Enhanced Reduction of Heavy Metals and Fluoride: The Premium Activated Carbon filter is structured to improve the reduction of heavy metals and fluoride commonly found in city water sources.
  3. Bacteria-Killing Silver Activated Carbon: The silver activated carbon filter component effectively eliminates bacteria, preventing their growth within the filter and ensuring bacteria-free water in the electrolysis chamber.
  4. Multi-Level Stage Sediment Filter: Our ionizers feature a multi-level stage sediment filter that reduces additional sediment particles, extending the life and performance of your water ionizer.
  5. Importance of Proper Filtration: Filtration is crucial to providing clean and healthy water. Not all filters are the same; our advanced filtration system goes beyond typical filters by offering superior performance.
  6. Comprehensive Filtration: Unlike many ionizer filters with three to five stages, our Prime ionizers employ a specialized dual filtration system, ensuring the highest level of water purification.
  7. Granulated Activated Charcoal (GAC) and Calcium Combination: Many ionizers use GAC and calcium filters, but our filtration system surpasses conventional methods, delivering cleaner and healthier water.

UV Light

UVC Technology · Free gift for Singapore customers

UVC Technology — UV (Ultra Violet) light sterilization

UV Light sterilization is an environmentally friendly method of killing bacteria, mold, fungi, and viruses without the use of harmful chemicals and does not produce corrosive materials or disinfection by-products (DBPs).

Ultraviolet is one energy region of the electromagnetic spectrum, which lies between the x-ray region and the visible region. UV itself lies in the ranges of 200 nanometers (nm) to 390 nanometers (nm). Optimum UV germicidal action occurs at 260 nm.

UV Light is an optional component, but we have decided to add it on as a gift for our customers in Singapore. There is no need to boil your ionized alkaline water so that you can enjoy the full benefits of the ORP (Oxidation Reduction Potential) in your water to enhance your health. The ORP in the ionized water will dissipate when you boil it.

Advanced Automatic Drainage System

Dual-action protection · No stagnant water

Prime Water automatic drainage system — close-up of the red drain valve and white piping

Stagnant water left within an electrode chamber is a primary cause of mineral scale buildup and bacterial growth, regardless of how often a system is cleaned. Prime Water ionizers solve this through a dual-action protection system:

  • Self-Cleaning & Auto-Drain

    After every use, the system automatically cleans the electrodes and then discharges all residual water from the chamber.

  • Standby Hygiene

    When the machine enters standby mode, our automatic draining system ensures no water remains trapped inside, maintaining peak hygiene and significantly extending the lifespan of the electrodes.

  • Gentle Discharge

    To ensure a complete drain, water will exit the hose very slowly over a period of 3 to 5 minutes after use.

Customizable Pre & Post Self-Cleaning

Electrode polarity reversal · 4 cleaning modes

Electrodes Reversing System — diagram showing pole reversal during cleaning

To maintain peak performance, the polarity of the electrode plates is automatically reversed every time the machine is started or shut off. This constant self-cleaning action ensures the plates remain free of scale buildup.

Prime Water allows you to choose from four customizable cleaning methods to suit your preference:

  • Maximum Maintenance

    Pre-cleaning and Post-cleaning both active with voice announcements.

  • Quiet Convenience

    Pre-cleaning and Post-cleaning both active, but with the Post-cleaning announcement disabled.

  • Fast Start

    No Pre-cleaning; Post-cleaning active with voice announcement.

  • Minimal Interaction

    No Pre-cleaning; Post-cleaning active without voice announcement.

Complete Auto-Diagnosis System

1680 programmable pH and ORP levels · Calibrated to your home

Complete auto-diagnosis system — 1680 programmable pH and ORP levels

The Prime Water ionizer is equipped with an intelligent monitoring system that continually tracks internal operations, providing immediate notifications in the unlikely event of a technical issue. However, the true power of this system lies in its customization.

Because tap water quality varies drastically depending on your location, a "one-size-fits-all" setting is never sufficient. This is why professional installation is essential:

  • Why Calibration Matters

    Our ionizer allows for near-infinite combinations of pH and ORP. Without professional calibration, the machine may not reach the levels you require based on your specific local source water.

  • The Risk of DIY / Online Purchases

    Buying online and installing the unit yourself often means missing the critical "tuning" phase. An uncalibrated machine may display a certain pH level on the screen that does not accurately reflect the water in your glass.

  • The Expert Advantage

    A Prime Water specialist uses precision testing equipment during installation to program the internal logic of your machine. This ensures that the pH and ORP levels are perfectly matched to your home’s water chemistry, guaranteeing both safety and effectiveness from the very first drop.

8 Languages

Easy & smart · Voice guidance in your language

Easy & Smart — 8 Languages Available — voice audio in Korean, English, Chinese, Russian, Spanish, French, German, Italian

Eight languages of audio guidance built into every unit: Korean, English, Chinese, Russian, Spanish, French, German, and Italian. Set it once during installation — your ionizer speaks to you in the language you understand best.

Cleaning Filter

Prime Citric Acid Cleaning Filter for Ionizer

Prime Citric Acid Cleaning Filter bottle

CLEAN YOUR IONIZER AT LEAST ONCE PER 3–6 MONTHS

In order to maintain the highest performance level of your water ionizer, we recommend you perform this simple cleaning procedure at least once 3–6 months, whichever comes first.

This procedure will remove mineral build-up from the electrodes and membranes in the electrolysis chamber to ensure optimal ionization power of your water ionizer for many years.

VERY IMPORTANT

When cleaning your water ionizer, be sure to always use the Purified water level only! Do not use any other level while cleaning or damage could occur.

How to use Cleaning Filter (Citric Acid Filter)

  1. Phase 1 Swap the 2nd filter for the Cleaning Filter ~2 min
  2. Phase 2 Run Purified water through the unit 15 sec
  3. Phase 3 Let the citric acid soak inside the unit 6–8 hours
  4. Phase 4 Flush with Purified water to clear residue 5–10 min
  5. Phase 5 Remove Cleaning Filter, reinstall the 2nd filter ~2 min
  1. Turn off power to the ionizer by pressing the circle side of the power switch located at the bottom of the ionizer.
  2. Remove the 2nd filter (Blue color label) cover located on the right side when looking at the back of the ionizer. Remove the 2nd filter by twisting the filter and then lifting it out of the ionizer.
  3. Remove the black cap packaging cover from the bottom of the Cleaning Filter.
  4. Press down and twist the filter until it stops.
  5. Replace the cover and turn the power switch back on.
  6. Apply water pressure, press the "ON/OFF" button and produce water for 15 seconds. Press the "ON/OFF" button to stop extraction. For counter top applications, remove the acidic tube from the sink and fasten it to the ionizer ensuring that the cleaning solution will not leak out of the ionizer.
  7. Now let the unit sit for a minimum of 6–8 hours or for best results, overnight. The unit is full of a citric acid solution that will take many hours to break down the scale that has built up in your unit. Letting it sit in the unit for over a 6 hour period is okay and will not harm the ionizer.
  8. Once the unit has sat for the recommended time, (leaving scaling filter in place) unfasten the acidic tube from the ionizer and place it back in the sink (for counter top applications) and then press the center "ON/OFF" button. Let the unit extract water for 3–5 minutes. This step will purge all of the citric solution, along with any scale, out of the machine.
  9. The cleaning process is now complete. Remove the Cleaning Filter and throw it away and reinstall a 2nd filter (Blue color label).

Try the technology first

Want to live with the platinum-titanium cell before buying? Rent from S$99/mo.

Same KFDA medical-grade unit · 12-month minimum · refundable deposit · filters, service & callouts included.

Apply to rent → See rental plans → Book demo → Or keep reading specs below ↓

Try it in your kitchen this week.

Free home demo, no commitment. We bring it, you taste it, you decide.

WhatsApp Get Yours